Terms & Conditions Rezeki888 — A Complete Platform Usage Guide for Malaysian Players

These Terms & Conditions take effect from the date you register an account with rezeki888, or the date this document was last updated, whichever is more recent. By using the rezeki888 platform — whether via the website, Android or iOS mobile app, or any other interface we provide — you confirm that you have read, understood, and agree to comply with all terms contained in this document.

Rezeki888 reserves the right to update these Terms & Conditions at any time. When material changes are made, we will notify registered members via their registered email or in-account notification with a minimum notice period of 7 days before the changes take effect. Continued use of the platform after the effective date of any such changes will be considered acceptance of the new terms.

To register and use the rezeki888 platform, you must meet all of the following eligibility requirements at all times while using our services:

• Age limit: You must be at least 18 years of age. Registration by minors is strictly prohibited and constitutes a serious violation under these terms.
• Legal capacity: You must have full legal capacity to enter into a binding agreement under Malaysian law.
• One account only: Each individual is permitted to hold only one active account at rezeki888. Any second account discovered may be closed and its balance forfeited without notice.
• Accurate information: All information provided during registration must be accurate, complete, and current. You are responsible for keeping your account information up to date whenever changes occur.
• Not a restricted party: You are not on any list of individuals prohibited from using digital entertainment platforms under applicable laws or regulations.

Rezeki888 reserves the right to request identity verification (KYC — Know Your Customer) at any time, including during registration, prior to your first withdrawal, or during an investigation into suspicious activity. Documents that may be requested include a copy of your Malaysian identity card (MyKad), proof of current address, and other relevant supporting documents.

You are solely responsible for maintaining the security of your rezeki888 account at all times. This responsibility includes the following:

• Keep your username and password strictly confidential — never share this information with anyone.
• Using a strong password that is not easily guessed, and changing it regularly.
• Always log out of your rezeki888 account when you have finished using a shared device.
• Notify the rezeki888 support team immediately if you suspect that your account has been accessed without authorisation.

Rezeki888 is not liable for any losses resulting from unauthorised access to your account caused by your own failure to keep your login credentials secure. That said, we will cooperate fully in the investigation of any reported unauthorised access.

Rezeki888 will never ask for your account password through any communication channel, including email, Live Chat, or WhatsApp. If you receive any communication claiming to be from rezeki888 that requests your password, please report it to us immediately as it may be a fraudulent attempt by an unauthorized third party.

All financial transactions on rezeki888 are conducted in Malaysian Ringgit (RM). Our platform supports the following Malaysian payment methods only:

• Malaysia e-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant bank transfer: DuitNow
• Online banking: FPX Maybank2u, CIMB Clicks

The minimum deposit at rezeki888 is RM 20 per transaction. There is no maximum cap on deposits, though deposits above a certain amount may require additional verification as a security measure. Deposits are typically credited to your account within 1–3 minutes after the transaction is confirmed by the payment provider.

For withdrawals, the minimum amount is RM 50 per request. Withdrawals are processed within 5 minutes for amounts below RM 10,000. For larger amounts, additional security verification may be required and can take up to 2 hours during normal operating hours. rezeki888 does not charge any processing fees for deposits or withdrawals.

Any attempt to use the rezeki888 platform for money laundering or other illicit financial activities will be reported to the relevant authorities, and the associated account will be closed immediately with all balances frozen pending investigation.

Rezeki888 offers a wide range of bonuses and promotions for both new and existing members, including welcome bonuses, free spins, cashback, and seasonal offers. All bonuses and promotions are subject to the following terms unless otherwise stated in the specific promotion's terms:

• Rollover (turnover) requirement: All deposit bonuses must be rolled over 15 times before a withdrawal is permitted. Free spins carry a rollover requirement of 20 times winning value.
• Bonus validity period: Each bonus has a validity period as specified in the relevant promotion terms — typically between 7 and 30 days from the date the bonus is credited.
• Bonus bet limit: While meeting the rollover requirements, the maximum bet allowed using bonus funds is RM 50 per spin or hand.
• Eligible games: Not all games contribute equally toward rollover requirements. Slots typically contribute 100%, while table games such as baccarat and roulette contribute at a lower rate as specified in each promotion's individual terms.
• One bonus per player: Each rezeki888 member is eligible to claim each bonus type once only. Attempting to claim the same bonus through multiple accounts or with different personal details is a violation of these terms.

Rezeki888 reserves the right to modify, suspend, or discontinue any bonus or promotion at any time. Bonuses already credited to an account will be honoured under the terms in effect at the time the bonus was granted.

All Live Casino, slots, and poker games available on rezeki888 use a Random Number Generator (RNG) that is independently audited by accredited third-party firms. Every game outcome is entirely random and independent of any previous result — no system or pattern can be exploited to guarantee a win.

The RTP (Return to Player) value for each slot is displayed transparently by rezeki888 and reflects the original value set by the respective game provider. Rezeki888 does not modify RTP values from the provider's original settings without notifying players.

• Minimum bets at the Live Casino tables start from RM 1 for standard tables.
• The minimum bet for slots starts from RM 0.20 turnovers.
• Maximum bet limits vary by game and table level — please check each game's page for the exact limits.
• Winnings are credited to your account balance within seconds of a match or spin completing.
• Any technical failure occurring during a game session that causes unavoidable disruption will be resolved in accordance with rezeki888's technical resolution policy, which prioritises the player's best interests.

The use of software, bots, or any automated tools to play games on rezeki888 is strictly prohibited. rezeki888 employs detection technology to identify such activity, and any account found to be using automation methods will be closed immediately.

The Sports Betting section of rezeki888 offers odds on EPL, La Liga, Liga Super Malaysia football matches, badminton, MPL Malaysia e-sports, NBA, and other sports. All sports bets are subject to the following additional rules, in addition to these general terms:

• Minimum bet: RM 10 per bet leg.
• Market closure: Pre-match markets close when the match kicks off, unless in-play (live betting) markets are available for that match.
• Odds at time of confirmation: The odds credited are those in effect at the time your bet is confirmed — not the odds displayed when you made your selection, should there be any delay in the confirmation process.
• Match postponed or cancelled: If a match is not played or is postponed by more than 24 hours from the scheduled time, all bets on that match will be voided and stakes fully refunded.
• Parlay betting: For parlay bets, all legs must win for the bet to be considered a winner. If one leg is voided, the parlay will be recalculated excluding that leg.
• Cashout: A cashout option is available for most live bets, subject to the current value offered by the system. The cashout value offered may differ from the original bet value, and the decision to use the cashout feature is final.

Rezeki888 reserves the right to void or reject any bet suspected of being placed based on insider information, match manipulation, or any activity that undermines the integrity of fair Sports Betting. Rezeki888's decisions in such matters are final.

Rezeki888 is committed to providing a fair gaming environment for all members. The following activities are strictly prohibited and may result in disciplinary action, including account suspension or closure:

• Opening multiple accounts to exploit bonuses or gain an unfair advantage.
• Using automation software, bots, or any tool that assists in making game decisions automatically.
• Player collusion in games involving other players, such as live poker.
• Exploiting any bugs or technical errors on the rezeki888 platform to gain a financial advantage.
• Any attempt to launder money or conduct illegal financial activities in violation of Malaysian law through the rezeki888 platform.
• Harassing, threatening, or behaving abusively toward live dealers, other players, or rezeki888 support staff.

Rezeki888 uses automated monitoring and manual review systems to detect suspicious activity. If suspicious behaviour is identified, rezeki888 reserves the right to temporarily restrict account activity while an investigation is underway. We will notify the account holder of any action taken and give them the opportunity to provide an explanation.

Rezeki888 reserves the right to suspend, restrict, or close any member account in the following circumstances:

• Violation of any section of these Terms & Conditions.
• Suspected or confirmed fraud, money laundering, or any other illegal activity.
• Failure to provide the requested identity verification documents within the stipulated timeframe.
• The account holder is found to be a minor (under 18 years of age).
• Self-closure request on responsible gaming grounds.
• Instructions from relevant legal authorities.

If an account is closed due to a violation of terms by the member, rezeki888 reserves the right to forfeit any balance held in that account, including pending winnings. If the closure is at the member's own request or for reasons that do not constitute a violation, any legitimate balance will be returned to the member once the review process is complete.

Members who wish to close their account may contact the rezeki888 support team via Live Chat or email. Account closures are typically processed within 2–5 business days after the request has been received and verified.

Rezeki888 manages the personal data of all members in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Personal data collected during registration and platform use is used solely for service operations, identity verification, payment processing, and related service communications.

Rezeki888 does not sell, rent, or share members' personal data with any third party for marketing purposes without the member's explicit consent. Data is only shared with third-party service providers directly involved in the operation of the rezeki888 platform (such as payment providers and game providers), and only to the extent necessary for those purposes.

For more information on how we collect, store and use your personal data, please read the Privacy Policy rezeki888, which is a separate document and is considered part of this agreement.

Rezeki888 takes our social responsibility within the digital entertainment industry very seriously. We provide a range of tools and resources to help members manage their gaming activity responsibly:

• Deposit limit: Set daily, weekly, or monthly deposit limits from your account settings.
• Loss limit: Set a maximum loss limit that you are comfortable with for any given period.
• Session time limit: Limit the amount of time you spend playing in a single session or per day.
• Temporary self-exclusion: Suspend your account for 24 hours, 7 days, 30 days, or any other period of your choosing.
• Permanent self-exclusion: If you feel you have a gambling problem, you may apply for permanent self-exclusion from the rezeki888 platform.

The rezeki888 platform is intended solely for entertainment purposes and is ONLY for users aged 18 and above. If you or someone you know is experiencing issues related to gambling, please contact our support team or refer to the available help resources. Further information can be found on the Responsible Gaming us.

Rezeki888 provides its digital entertainment platform on an "as-is" basis and makes no express or implied warranties regarding the availability, accuracy, or reliability of its services, except as specifically stated in this document.

Rezeki888 is not liable for:

• Service disruptions arising from scheduled maintenance, third-party network outages, or events beyond our control (force majeure).
• Financial losses arising from betting or gaming decisions you made yourself.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.
• Any technical issues on your device or internet connection that affect your gaming experience.

In all cases, rezeki888's maximum liability to any member for any claim shall not exceed the net deposit amount made by that member in the 30 days preceding the claim.

Rezeki888 is committed to resolving all member complaints fairly and within a reasonable timeframe. If you have a complaint regarding our services, please follow the procedure below:

• Step 1 — Contact Support: Contact the rezeki888 customer support team via Live Chat on the platform or by email at support@rezeki888.best. Please describe your complaint clearly, including your account number, the date, and details of the incident.
• Step 2 — Initial Review: Our support team will acknowledge receipt of your complaint within 24 hours and provide an initial response or complaint reference number.
• Step 3 — Investigation: Complaints requiring further investigation will be resolved within 7 business days. For more complex cases, we will keep you informed of the progress and the expected resolution timeline.
• Step 4 — Final Decision: We will deliver a written decision with a full explanation. rezeki888's decisions on all gaming and betting matters are final.

Rezeki888 values all feedback from members and treats every complaint as an opportunity to improve our services. No complaint is considered too minor or insignificant — all will be taken seriously and handled with full professionalism.

These Terms & Conditions are governed by and interpreted in accordance with applicable law. Rezeki888 complies with all relevant legal requirements within our operating jurisdiction, including Malaysia's Personal Data Protection Act 2010 (PDPA) for matters relating to user data protection.

The official language of this agreement is Bahasa Malaysia. In the event of any conflict or ambiguity between the Bahasa Malaysia version and any translation, the Bahasa Malaysia version shall prevail.

This document constitutes the entire agreement between you and rezeki888 regarding the use of our platform and supersedes all prior agreements or understandings, whether written or oral, relating to the same subject matter. For any enquiries regarding these Terms & Conditions, please contact us at support@rezeki888.best.